Help Center
Hi, how can we help you?
Guides for journaling, photos, memory books, and your Kinlet account — written for Keepers.
Browse by topic
Getting started
New to Kinlet? Learn how to create your account, set up your family tree, and take a quick tour of the app.
3 articles
Journaling & prompts
Daily prompts, highlights, entries, journaling with a partner, and journaling for multiple children or pets.
4 articles
Books & Studio
Turn journal memories into a printable family book in Studio.
2 articles
Troubleshooting
Get help, send feedback, and report bugs.
1 articles
Popular articles
How this Help Center is organized
Help is for tapping through a screen: how to answer a prompt, invite someone to an album, or start a book in Studio. Feature pages explain what Kinlet is for. FAQ is for short product answers, including print pricing.
Journaling and prompts
Start here if you want to keep a family journal or baby journal in small pieces. Guides cover daily prompts, SMS replies in the US and Canada, Photo Rewind, voice notes, and writing freely. Skip a week. There is no streak to fail.
Photos and albums
Family photos live in a private library. Albums are for people you invite. Comments stay in the family. The same pictures can go into a printed book later.
Memory books and Studio
When you want a hardcover, Studio lays journal entries and photos into spreads you can still edit. Print is a separate order. Shipping and taxes are confirmed at checkout.
Account, plans, and privacy
Account articles cover sign-in, Free vs Pro, gifts, and who can see a journal. Kinlet is private by default. For policy language, use Privacy, Terms, and SMS Terms.
Want to try the product, not just read about it?
Start a journal free. Add a photo when you have one. The book can wait.