Contacting support
From Settings, open Feedback or Bug report so the Kinlet team can help.
If something feels broken or confusing, tell us from inside the app. Feedback and bug reports go to the Kinlet team.
Send product feedback
- Tap Settings in the bottom bar (person icon).
- Scroll to Feedback and open it.
- Describe what you expected and what happened.
- Submit so we can follow up if needed.
Report a bug
- Tap Settings → Bug report.
- Include the steps that reproduce the issue, and what you saw instead.
- Submit the report. Add screenshots from your camera roll if the form allows attachments.
Up next
- How Kinlet is organizedLearn the bottom tabs and Journal sub-tabs so you always know where prompts, photos, books, and settings live.
- Daily promptsHow to answer today's prompt, what Not now and Skip do, and how to turn on SMS reminders.
- Create your account and set up your family treeSign up, add the children or pets you journal for, and open Journal Home ready for your first prompt.